Refund policy

Return Policy


If you need to return an item, please contact us with your order number and details about the product you would like to return. You may return new, unopened items within 30 days of delivery for a full refund. Shine Equine LLC does not pay the return shipping costs for any return or exchange. If the return is a result of our error (you received an incorrect or defective item, etc.) Shine Equine LLC takes full responsibility for all additional shipping expenses incurred. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund sooner.

Shine Equine LLC

(951) 970-2432

Sales@ShinEquine.com